Most people have witnessed a parent and child struggling in a public place. Perhaps it has been a child having a meltdown in the middle of a store, a parent who has lost their patience and is yelling at or slapping their child, or a child who has wandered away and is in an unsafe situation. These situations can be uncomfortable for everyone involved. Parent-child conflicts present problems of risk to safety and liability for companies, disruption of sales, and harm to public image. Yet few people know what to do when this occurs.

The mission of OneKindWord is to raise awareness about parent-child conflicts in public and empower people to step in helpfully when they see a stressed parent or a child who is unsafe.  

The flagship product, OneKindWord for Employees, is a workshop that provides employees with the skills needed to identify these situations and provide support and assistance to parents and children having a difficult time.

In addition to the workshop that is offered to private companies, our program provides services to non-profit and public agencies which further enhance their ability to support families and keep children safe and healthy.  It also offers information to  individuals and the general public to help parents to manage their children's behavior in public and provides basic principals for others to help when they see parents who appear to be having a difficult time with their children.