Here are some tips and ideas of things you could try the next time you see a parent or child having a difficult time.
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Sometimes just a kind, supportive look can be all that is needed to let that parent know that it's okay. A wink or a smile can mean a lot to a stressed out parent.
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Keep in mind, HOW you say the words is just as important as WHAT you say. A calm, non-judgmental approach works best.
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Distract the parent's attention away from the child by talking to them. Ask them about anything or compliment them or their child.
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Remember, you can help most by staying calm and by being supportive.
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